Bridging the technology gap

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Initializing systems
Business process automation

Business process automation in India. Stop retyping the same data.

We find the repetitive work in your business and automate it: data moving between tools, approvals, reports and reminders, so your team spends its time on work that needs people.

  • Reports and alertsSummaries and notices that arrive on their own
  • Workflows and approvalsSteps that run in order, with a person asked only when needed
  • ConnectionsYour apps linked through APIs and webhooks
  • Your tasksThe repetitive work mapped and measured first

Reports and alerts. Summaries and notices that arrive on their own

430+Clients served
16+Countries
3 cloudsAWS, Azure, Google Cloud
CertifiedAWS, Azure, RHCSA, CEH
At a glance

MOUNTSMY provides business process automation from Ahmedabad, India: mapping repetitive tasks, connecting your apps through APIs and automation tools such as n8n, Zapier and Power Automate, building custom scripts and workflows where tools fall short, and automating approvals, reports and reminders. Every automation is documented, monitored and kept in your own accounts.

Covers
Workflows, integrations, approvals, reports
Tools
n8n, Zapier, Power Automate, APIs, scripts
First step
A free automation review
You own
Workflows, accounts and code
Before and after

From manual hand-offs to workflows that run

Most businesses lose hours each week to copying data and chasing approvals.

Your path to automation

Example
Data
Copy and paste between toolsSlow, and easy to get wrong
Data syncs automaticallyEntered once, used everywhere
Approvals
Chasing people by messageRequests get stuck
Approvals in a flowReminders and a clear trail
Reports
Reports built by handHours every week
Reports that arriveOn a schedule, ready to read
  • Measured before and after
  • Documented and monitored
  • Humans stay in the loop where needed

An example path, drawn by us. Your review shows yours.

The reality

Six signs you need automation

If any of these sounds familiar, there is usually a quick win.

01

The same data entered twice

Staff retype details between systems.

What we doSync the systems through APIs, so data is entered once.
02

Approvals stuck in chat

Requests wait for someone to notice them.

What we doRoute approvals through a flow with reminders and a record.
03

Reports built by hand

Someone spends hours each week on spreadsheets.

What we doGenerate and send reports automatically on a schedule.
04

Leads falling through

Enquiries are not logged or followed up.

What we doCapture, assign and remind automatically.
05

Errors from manual work

Typing and copying cause mistakes.

What we doValidate and move data automatically, with alerts on exceptions.
06

Automations nobody maintains

A pile of fragile zaps no one understands.

What we doDocument each workflow, add monitoring and keep it in your accounts.
An automation, step by step

How we automate a process

We start with measurement, so you can see the difference.

  1. MapSteps, owners, time spent
  2. ChooseTool, script or custom
  3. BuildWorkflow and connections
  4. TestWith real cases and errors
  5. LaunchWith monitoring
  6. MeasureTime saved, errors avoided
What you gain

What changes when routine work runs itself

The gain is time, accuracy and calm.

Hours back each week

Repetitive tasks done automatically.

Fewer errors

Data moved by software, not retyped.

Faster turnaround

Requests, approvals and replies move without waiting.

Reports on time

Scheduled summaries, always current.

A clear trail

See what ran, when, and what failed.

Staff on better work

People focus on what needs judgement.

Terms explained

No-code tools, RPA and custom automation: which fits?

The right approach depends on the systems involved.

ApproachWhat it isFits when
No-code and low-code toolsVisual builders such as n8n, Zapier and Power Automate that connect appsYour apps have connectors, and the logic is simple
RPASoftware that clicks through screens like a personA system has no API and cannot be changed
Custom automationScripts and services written for your processThe logic is complex, high-volume or sensitive
What we cover

Five areas of automation work

We pick the lightest tool that does the job, and write code only where it is needed.

Process mapping

Find what is worth automating.

  • Walk through tasks with your team
  • Time and error measurements
  • A ranked list of quick wins
  • A written plan

Practice

Process mapsTime studies

Output

Ranked listQuote
How we work

Five stages from review to steady running

You see the saving before you commit to the rest.

  1. 1

    Review

    Find the work worth automating.

    What happens
    • Walk through tasks and tools
    • Measure time and errors
    • Rank the opportunities
    You get
    • A ranked list
    • Expected savings
    • A fixed-scope quote
    Your part

    Show us how work happens today.

    Safety net

    We change nothing in this stage.

  2. 2

    Design

    Plan each workflow.

    What happens
    • Draw the steps and exceptions
    • Choose tools
    • Plan monitoring
    You get
    • Workflow diagrams
    • A tool choice
    • A build plan
    Your part

    Approve the design.

    Safety net

    A person stays in the loop where needed.

  3. 3

    Build

    Create and connect.

    What happens
    • Build workflows and scripts
    • Connect systems
    • Add error handling
    You get
    • Working automations
    • Test results
    • Documentation
    Your part

    Try them on real cases.

    Safety net

    Built and tested before touching live data.

  4. 4

    Launch

    Go live with monitoring.

    What happens
    • Switch on in stages
    • Watch runs and alerts
    • Fix early issues
    You get
    • Live workflows
    • Monitoring
    • Runbooks
    Your part

    Approve go-live.

    Safety net

    Easy to pause or roll back.

  5. 5

    Measure and extend

    Prove the gain and add more.

    What happens
    • Compare before and after
    • Fix exceptions
    • Plan the next automation
    You get
    • A short report
    • A backlog
    • Optional monthly support
    Your part

    Choose what to automate next.

    Safety net

    All workflows documented and in your accounts.

Why MOUNTSMY

A typical automation freelancer and MOUNTSMY

We build automations that someone can maintain.

A typical freelancerMOUNTSMY
ApproachConnects whatever is quickestMaps the process first, then picks the right tool
ToolsOne favourite toolNo-code, RPA or custom code, whichever fits
ErrorsSilent failuresError handling, alerts and retries
DocumentationLittle or noneEvery workflow documented
OwnershipRuns in the freelancer's accountRuns in your accounts
EngineeringLimited to connectorsEngineers who can write custom code when needed
What can go wrong

Six automation risks, and how we prevent them

Most come from skipping error handling and ownership.

Automating a broken processFix or simplify the process first, then automate it.
Silent failuresAlerts on errors, retries and a log of every run.
Data sent to the wrong placeTest on sample data, validate fields and limit access.
Sensitive data exposedLeast-privilege access, secrets stored safely and agreed retention.
Fragile workflows nobody understandsDiagrams, comments and a handover walkthrough.
Tool lock-inUse open standards and APIs where possible, in your accounts.

Every workflow has monitoring, and can be paused at any time.

Ways to work with us

Four ways to start

Most clients begin with an automation review.

Automation review

A short review of your tasks with a ranked list of quick wins. Yours to keep.

Good for: Knowing what to automate first

Fixed-scope project

A clear scope, timeline and price for a defined piece of work.

Good for: A specific goal

Hourly

Fixes, audits and short tasks, billed by the hour.

Good for: Small or urgent jobs

Dedicated engineer or team

Part-time or full-time engineers working inside your tools, by the month.

Good for: Ongoing work and support
Where this fits

Process automation in the wider picture

It links your tools, your people and your data.

FAQ

Business process automation: common questions

Something else on your mind? Ask us directly.

Ask a question
What is business process automation?

Using software to carry out repetitive tasks and workflows, such as moving data between tools, routing approvals and sending reports, so people spend less time on routine work.

Which processes are worth automating?

Tasks that are repetitive, rule-based and frequent, such as data entry, reports, reminders and approvals. We measure the time they take to rank them.

Do you use n8n, Zapier or Power Automate?

Yes, and we write custom code where those tools fall short. We choose the lightest option that does the job.

What is RPA?

Robotic process automation: software that operates screens like a person, used where a system has no API.

Will automation replace my staff?

The aim is to remove repetitive work so people can do work that needs judgement. We keep a person in the loop where it matters.

What happens if an automation fails?

It sends an alert, retries where safe and logs the problem, so it does not fail silently.

Is my data safe?

We use least-privilege access, keep secrets safely and agree what is stored and for how long.

How long does it take?

Simple automations can run quickly, and larger ones are phased. After the review you get a plan with stages.

How much does it cost?

It depends on the number of workflows and systems. After a free review you get a written plan and quote.

Who owns the workflows?

You do. They run in your accounts, and are documented.

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Ready to automate the routine work?

Book a free 30-minute call with an engineer. We’ll send a written plan and quote after.