The same questions all day
Prices, timings, availability and status are typed by hand, and replies depend on who is free.
Bridging the technology gap
We build WhatsApp chatbots and message flows on the official WhatsApp Business Platform: answers for common questions, captured leads, reminders and a clean hand-over to your team. You can meet us at our Memnagar office.
MOUNTSMY builds WhatsApp Business API automation in Ahmedabad, India: chatbots for questions and orders, lead capture and follow-up, appointment and payment reminders, broadcasts with approved templates, and links to your CRM and website. Flows can run in English, Hindi and Gujarati, a person can take over any chat, and the accounts stay in your name.
Many teams already run their business on WhatsApp. The trouble starts when the volume grows.
Prices, timings, availability and status are typed by hand, and replies depend on who is free.
An enquiry arrives, nobody follows up, and it is buried under newer messages.
Reminders are sent by hand, or not at all.
Customer details live in a single phone instead of your CRM.
Answer common questions and guide people to the right place, in English, Hindi or Gujarati.
Enquiries from your website, ads or a QR code become tracked leads with reminders for your team.
Appointment, delivery, payment and renewal messages sent from approved templates.
Offers and news sent only to people who opted in, with delivery and reply reports.
Chats update your CRM and your own systems, so answers come from real data.
When a fixed menu is not enough, an assistant answers from your own documents, with a safe fallback.
We use the official WhatsApp Business Platform with recorded opt-in and approved templates, so your number is not put at risk.
Every flow has a hand-over to your team, with the chat history attached.
Our office is in Memnagar, Ahmedabad. Book a visit and meet the people who will do the work, instead of a sales team.
You get a plan and a quote in writing before any work starts, and an NDA if you need one.
A free call and a flow sketch of the conversations worth automating.
Business account, number and message templates prepared and submitted.
Flows built, connected to your systems and tested on a test number.
A careful start with a small group, then monthly review of real conversations.
Office No. 530, 5th Floor, Yash Arian, Bhuyangdev Society, Memnagar, Ahmedabad, Gujarat 380052
Also +91 96244 21866 · info@mountsmy.com
Book a visit before coming so the right people are in the office.
Something else on your mind? Ask us directly.
Ask a questionOfficial access for software to send and receive WhatsApp messages for a business. It allows automation, message templates, several agents and links to your CRM, unlike the single-phone Business app.
Yes. Flows can run in English, Hindi, Gujarati and other languages, depending on the flow and the model used.
Yes. You should message only people who agreed to receive messages, and we record the opt-in.
Yes. We build a hand-over at every step, with the chat history attached.
Yes. We connect to common CRMs and to custom systems through APIs, so chats update real records.
You do. The business account, flows and data stay in your name.
It depends on the flows, the integrations and the volume. We do not publish rate cards. After a free call you get a written sketch and a quote.
Yes. Our office is in Memnagar, Ahmedabad. Book a visit first so the right people are there.
Book a free 30-minute call. We’ll send a written plan and quote after.